Privacy Policy
Last Updated: October 2026
1. Overview & Commitment
Nicola Benyahia MBE is dedicated to upholding the strictest privacy and confidentiality standards for all clients, visitors, and programme participants in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the British Association for Counselling and Psychotherapy (BACP) Ethical Framework.
2. Information We Collect
We may collect and process the following categories of information:
- Contact details provided via our discovery booking or contact forms (name, email, phone).
- Therapeutic intake questionnaires and session notes, held under special category data protection rules.
- Transactional details regarding purchases of workbooks or educational programmes.
3. Therapeutic Confidentiality & Limits
All information shared within clinical therapy sessions is confidential. There are rare legal and ethical exceptions where disclosure may be required by law or professional safeguarding guidelines (such as risk of imminent harm to self or others, or statutory legal obligations). These limits are discussed in full during initial consultation.